Cookies & Privacy

Pulman Cookies & Privacy Statement

Cookies and pulmanvolkswagen.co.uk

Like many other websites, pulmanvolkswagen.co.uk uses cookies to improve your user experience by enabling our servers to 'remember' you.

Cookies are small text files, which contain nothing more than letters, numbers and symbols, that are downloaded by your web browser. We use cookies for a number of purposes including, but not limited to, gathering data about the usage of our website for research and other purposes and and some allow us to improve the performance of our website. You can disable any cookies already stored on your computer, but these may prevent certain functions of the website from not working correctly.

Also to support the content on our website, we will embed videos, tweets and other content from websites such as Twitter, Facebook, YouTube. When you visit a page containing this content, you may be presented with cookies from these websites too.

Additionally, pulmanvolkswagen.co.uk uses the Google Adwords remarketing service to advertise on third party websites, including Google, specifically targeted towards previous visitors to our site. This means if you visited the Polo page for example and you visited a site in the Google display network, you might be shown an advertisement relating to a new Polo car. Google uses cookies to serve advertising based on your past visits to pulmanvolkswagen.co.uk, but the data is anonymous and you can control or opt-out entirely by visiting Google’s Ads Settings, by visiting the Network Advertising Initiative opt-out-page, or by changing your cookie settings.

By using pulmanvolkswagen.co.uk, you are agreeing to our use of cookies. If you wish to block any of the cookies from our website, we recommend that you set your browser to disable cookies for the pulmanvolkswagen.co.uk domain, using the instructions on the independent About Cookies website.

First Party Cookies

Some of the cookies we use on pulmanvolkswagen.co.uk are necessary in order for us to enable you to use the website effectively, for us to help you move around the website, and in order for you to use certain features. Further cookies are used for important functionality such as our live chat service as well as basic website functionality.

First party cookies set on pulmanvolkswagen.co.uk include:

Third Party Cookies

We use some cookies for internal purposes but we also use a number of suppliers who may also set cookies on their websites' on its behalf. We do not control the usage of these cookies.

If you wish to block the cookies that are set via Google Analytics, you can either use the [opt-out browser add-on][gaoptout] supplied by Google or you can set your browser to reject all or certain cookies.

Blocking cookies set by Google Analytics will provide no reduced service to you, but it will mean that we are unable to capture detailed information about the experience of our users on pulmanvolkswagen.co.uk, nor will we be able to track the level of service that pulmanvolkswagen.co.uk is providing to you.


Privacy and pulmanvolkswagen.co.uk

This is the privacy notice for the Pulman Volkswagen website at pulmanvolkswagen.co.uk. It outlines the ways in which we use the data you submit to us. At Pulman your privacy is extremely important to us and, as a result, we have put in place certain measures to ensure that we only use your information in accordance with the principles of fair processing and data security. If you have any questions about your privacy or your data related to using pulmanvolkswagen.co.uk, you can get in touch with us via our contact form here.

Personal information

At pulmanvolkswagen.co.uk we do not collect any personal identifiable information when browsing our website. However if you decide to get in touch with us through making an enquiry, contacting us via live chat, pulmanvolkswagen.co.uk will collect information that allows you to be contacted, such as an email address, telephone number, postal address.

The personal information you provide to us is used for the purposes of dealing with your enquiry or the request you have made, and is entirely optional. Pulman will never sell or rent your personally identifiable information to anyone.

The details you provide through the website may also be used for contacting you for the purposes of marketing of services or products, email marketing and/or telemarketing, but only when you explicitly opt-in to this usage via our input forms.

Cookies

Pulman uses a number of cookies — small text files that are read by pulmanvolkswagenco.uk — to store preferences and settings, to help us identify your web browser across page loads and to analyse how pulmanvolkswagen.co.uk is used.

We also use third party web beacons, which are prohibited from collecting your personal information, to help compile analytics, analyse the way in which pulmanvolkswagen.co.uk is used and to help serve targeted advertising to you when you’re not on pulmanvolkswagen.co.uk.

Analytics and visitor tracking

We use a number of methods that analyse and track people that visit pulmanvolkswagen.co.uk, including real-time web statistics analysis and click-tracking packages, provided by third parties and our own in-house log file analysis.

All visitor tracking that we use is anonymous and does not identify you personally.

Call Tracking

When you call 0191 336 0030 / 0191 541 2025 from our website, the calls may be recorded. We record calls to help us monitor the standards of customer service we provide, as well as for staff training purposes.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post the changes on this page.

This policy was last modified on 10/02/2015

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Authorised and regulated by the Financial Conduct Authority.