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Delivering a fantastic customer experience

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Sharon Chapman
Pulman Volkswagen Durham, Approved used car - I decided to change to a automatic after manual for 15 years. Dean Wymer made this transaction smooth and test drive both transmission to see. For the type of car he did suggest that auto was better option
David Hudson
Pulman Volkswagen Durhan, Approved used car - James and all members of the team were extremely helpful and kind. I only hope that this continues in the after sales service
Janet Selby
Pulman Volkswagen Durham, Approved used car - We were treated courteously by a very knowledgable salesperson Mick Stones, who helped us to choose a car best suited to our needs and budget. A 10mile test drive was helpful in confirming our choice of car. The salesman then sourced a low mileage car which we then bought. On handover he gave us a helpful resume of the main controls. He said we could phone or contact him at any time if we had any queries.
Claire Watts
Pulman Volkswagen Durham, New Vehicle - Thanks for your excellent service Dean. It was without a doubt the best experience I have had buying a car and I have been to many garages!
Mr Kevin Malcolm
Pulman Volkswagen Durham, aftersales department - What was it about the service experience at the Retailer that made you extremely satisfied?... Great customer care. Excellent communications and competitive costs on new tyres

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