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Delivering a fantastic customer experience

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Mrs Anne Stone
Pulman Volkswagen Sunderland, New Car - What did you particularly like when buying your new vehicle?... The time taken to explain all possible options and the understanding of my needs. The staff are always welcoming and keen to assist in any way the can. A very professional team who value their customers.
Mr Robert Lauder
Pulman Volkswagen Durham, New Car - What did you particularly like when buying your new vehicle? The salesman was so helpful in all aspects. He made it a pleasure to buy my car
Mr Clive White
Pulman Volkswagen Durham, New Car - What did you particularly like when buying your new vehicle?... Greeted immediately by salesperson Scott and made very welcome. Scott got me a coffee and listened to my likes and dislikes regarding a new vehicle.
Mrs Fisher
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... The salesperson, Scott Jenkins, is extremely personable and was completely open to all questions and negotiations when part exchanging my previous Golf R
Mrs Samantha Slee
Pulman Volkswagen Durham, Aftersales department - What did you particularly like when buying your new vehicle?... Mick Stones was our salesperson and was so professional, honest and friendly throughout the purchase of the vehicle. I felt welcomed and comfortable asking lots of questions. This is the first brand new car I have purchased and would definitely recommend the service and product.

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