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Delivering a fantastic customer experience

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Katie Atkinson
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... Very quick with my car. Had fantastic customer service from Phil, showed me the app for my car.
Miss Valerie Killeen
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... Always treated well and feel like you are well cared for from arriving to leaving.
Ms Nakhaei
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... Friendly staff and helpful to offer me free coffee and breakfast, and sorted out the problem very quickly.
Mr Malcolm McBryde
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... The staff were incredibly friendly and helpful, and they treat you as a person, not just a customer
Mr James Foggon
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... Very organised and well planned from the initial booking right through to collection.

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