Feedback

Delivering a fantastic customer experience

Latest Feedback


Mr John Graham
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... Friendly and efficient service completed within time. General atmosphere at Pulman is customer friendly, courteous and helpful.
Mr Richard Howarth
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied? Excellent customer services and excellent facilities.
Mrs Morrison
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... The updates by text and the personal customer service given by Lisa, who was absolutely excellent. Lisa made me feel like a valued customer, even though this was my first visit to Pulman Volkswagen, Durham.
Miss Holt
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... Friendly, helpful staff. Happy to help, quick and efficient
Mr Hailes
Pulman Volkswagen Durham, Aftersales Department - What was it about the service experience at the Retailer that made you extremely satisfied?... From the booking to the drop off, then the updates and finally the collection process is seamless. I was offered refreshments in their excellent café, as well as a courtesy car, which I didn't require. The staff are so friendly and helpful and even the Service Manager made time to come and speak to me, superb attention

Copyrights © 2017 All Rights Reserved by Mike Pulman Ltd.
Authorised and regulated by the Financial Conduct Authority.