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Delivering a fantastic customer experience

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Mrs Joan Nolan
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... Everything about the experience of buying a car from Pulman. The friendliness and helpfulness of all the staff, from Chris Taylor who was the salesman we always deal with, to the Manager, the sales people, service personnel, reception, cafe staff and all the sales people. I could not fault any of them, they are a first class team. I would not go past Pullmans for first class service and professionalism
Mrs L Compton
Pulman Volkswagen Sunderland, New Vehicle - What did you particularly like when buying your new vehicle?... Paul was very knowledgeable and took the time to make the experience special for our daughter!
Mr David Pearson
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... Friendliness of the staff and clear explanation. Chris was very friendly and guided me through buying the car and gave me confidence that I was getting an excellent product at a good price.
Mr Mark Nesbitt
Pulman Volkswagen Durham, New Car - What did you particularly like when buying your new vehicle?... Chris from Pulman was genuine and professional. He understood our needs and financial situation, was incredibly supportive. We really couldn't have asked for more.
Mrs Ellison
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... I dealt with the same salesman I purchased my previous up! car from, Jamie Carfoot and I find him extremely open and honest.

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