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Customer Reviews

Delivering a Fantastic customer experience

4.9/5

Based on independent feedback
from 231 verified reviews.

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Aug 14, 2020

Excellent service

Social distancing was excellent during my visit. I was kept up to date with the repairs to my car.the courtesy car was nipping clean.not that I used it much with the present climate. Lauren the receptionist was very pleasant on both of my visits. A credit to Pullman Durham.

Anonymous

Aug 14, 2020

5 star service experience

Highly recommend Pulman VW Durham. Another 5 star service experience. Friendly, polite and well organised.

Darren Franklin

Aug 14, 2020

Service Review

Excellent friendly and professional service everytime. I have never had a negative experience at Pulman . Would highly recommend them.

Helen

Aug 14, 2020

Excellent customer service.

Pulman offer the personal touch of a family firm with the assurance of the VW brand. The standard of customer service is exemplary in my experience.

Anonymous

Aug 14, 2020

Super Service.

Excellent service. First year service for the car. Very pleased with the courtesy extended to me by the staff. Highly recommend Pulman.

Christopher Bovill

Aug 14, 2020

Excellent Service

Excellent all round service now we have found Pullman we wouldn't use any other dealer their attention to detail is second to none in the area

Anonymous

Aug 14, 2020

Superb :-)

Abbi Milburn was superb, very professional service and Abbi kept in touch before and after the sale to check everything was OK. Thank you !! 2 months on I am loving my car and highly recommend Pulman VW at Durham. Don’t go anywhere else!!!!

Sean Turney

Aug 14, 2020

Excellent service was provided

The required preparations for the purchase were done well in advance and on the day everything went smoothly and everything was well explained.

Anonymous

Aug 14, 2020

5 star service

As always impeccable service from a skilled and polite team of staff. Despite entering a pandemic their customer service was second to none. Thank you

Anonymous

Aug 14, 2020

Excellent customer service from start to finish would recommend this servic

Would always recommend Pulman I have never had a bad experience customer service is always their main priority

Frances Local

Aug 14, 2020

Completely happy!

I got an exceptional deal, I was treated with friendly cheerful service, I got exactly what I wanted. I was kept up to date on developments and hand-over went smoothly.

Geoffrey Tate

Aug 14, 2020

Service Review

Good price, responded quickly to enquiry, lots of information available on car photos etc., finance deals available.

Anonymous

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Based on independent feedback
from 231 verified reviews.