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Customer Reviews

Delivering a Fantastic customer experience

4.8/5

Based on independent feedback
from 266 verified reviews.

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Jan 16, 2020

Service Review

Very helpful and knowledgeable staff in a pleasant environment made the whole experience of buying a new car easy.

Anonymous

Jan 16, 2020

Great service

Great service from James and the rest of the team. From ringing them to ask if they had a suitable vehicle to viewing the car and agreeing a deal was less than 3 hours! Thank you

Fraser Johnson

Jan 16, 2020

Great customer service and great car

The salesperson was very helpful and went through a variety of options with me in order to get the best car within my budget. The whole experience was very pleasant and straightforward, and I would definitely recommend Pulman, and likely to buy from them again in the future.

Anonymous

Jan 16, 2020

Pulman Volkswagen Sunderland Matthew Sanderson

Had the opportunity to meet Salesperson Matthew Sanderson at Pulman Volkswagen early November 2019 after our Mercedes A class got stolen. Wanted to have a test drive the e Golf as we know we need to cut the cost of fuel in the household financial bit. Wife love it straightaway, I needEd some convincing to do. Matthew was straightforward, honest, friendly guy to begin with. We don’t feel pressure or being tricked into all the sales pitch or anything. That’s how we like it. A friendly next door ne...

Izam Abdul Rahman

Jan 16, 2020

Service Review

Excellent customer service from start to finish. Highly recommended to friends and family. Thank you

Anonymous

Jan 16, 2020

Service Review

The sales person was great. Excellent customer service. He showed me everything in the car before I drove away in it

Susan Fowler

Jan 16, 2020

Service Review

Everyone was helpful.. Went out of their way to make sure I understood every thing even when I rang up about services

Joseph Cushlow

Jan 16, 2020

Excellent service from Sales to After Sales.

Everything perfect from Sales with Abbi Milburn to After Sales with Nathan Alexander. Car returned valeted too. I would definitely recommend Pullman Vilkswagen, Durham.

Anonymous

Jan 16, 2020

Service Review

Friendly and efficient customer service from everybody at the salesroom . Not pushy just gave help and information when asked , a relaxed sales environment.

George Donaldson

Jan 16, 2020

Thank you!

Excellent experience from the moment I enquired about my new car! The whole journey has been professional and smooth - the team make you feel welcome and cannot do enough for you to make it easy for you as a customer to get exactly what you want. Big thank you to Craig and the whole team at Sunderland! :)

Hayley Wilson

Jan 16, 2020

First class service

From start to finish I was looked after with no pressure and lots of information for me when I asked. Great service.

David Gardener

Jan 16, 2020

The whole process was easy and stress free. Really professional!

Made the whole process of trading in my old car and buying another really simple, I was kept up to date about when the new car was ready. Incredibly professional. Would definitely recommend.

Anonymous

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Based on independent feedback
from 266 verified reviews.