Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Sunderland, aftersales department - What was it about the service experience at the Retailer that made you extremely satisfied?... Simple process when booking and I was contacted quickly to confirm details. On the day, I was seen to by a very helpful member of staff who gave me plenty of information on what to expect since it was my first service and wasn't sure what would be done. The courtesy car I received was also very good. Every time I visit Pulman Sunderland, I'm always greeted by very friendly staff.