Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Sunderland, New Car Sales - Helpful and positive friendy approach, easy to deal with. All advice throughout the process was correct and clear. Whole process by Matthew was dealt with in a friendly and open way, ensured we understood the process and were comfortable with each step. Short videos showing car arrival etc were a nice touch. On arrival to collect, car was perfectly prepared and under wraps in the showroom and I was welcomed with refreshments and given time to enjoy the experience od picking up my new car.