Take a look at our brand new Volkswagen Website (Beta)


Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

832 Reviews

Pulman Volkswagen Durham, Aftersales department - What was it about the service experience at the Retailer that made you extremely satisfied?... Friendly staff from the point I booked the service, to collecting the car, kept updated on what was happening and when the car was ready for collection.

Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... Everything about the experience of buying a car from Pulman. The friendliness and helpfulness of all the staff, from Chris Taylor who was the salesman we always deal with, to the Manager, the sales people, service personnel, reception, cafe staff and all the sales people. I could not fault any of them, they are a first class team. I would not go past Pullmans for first class service and professionalism