Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... I loved the way the salesman Mick Stones conducted the sale, he was of the old school. His personality came over as a homely and not forceful. I have to give this person 11/10, thank you for the kindness...
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle?... The appearance of Pulman Durham, the ease knowing what I wanted, to the test drive to the ordering and delivery of the car. I have known Jamie Carfoot from school but when he was not there the other salesmen were more than happy to help me.