Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Sunderland, New Vehicle - Everything was done quicker that expected and I was kept updated all the way. It was made it so easy all the way. Everything was explained everything and the entire process was painless and not very time consuming. I explained the options I wanted, but other options were there in the showroom. Because of this my wife also got a new car which was the T-ROC. Kept informed all the way through. Not much to say other than the entire experience was top drawer all the way through. Nothing could have been better. Fantastic service throughout.
Pulman Volkswagen Sunderland, New Vehicle - Nothing was too much trouble .... I was kept up to date from start to finish. Any questions I had were answered with a good explanation to ensure that the car I was buying met my needs. Fantastic communication throughout process. Any queries I had were promptly responded too. Could not fault the customer service that I received. Excellent service & communication throughout transaction.