Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Durham, New Vehicle - What did you particularly like when buying your new vehicle? The welcome from reception and from Alan Francis, the sales executive, was warm and friendly. Alan was very knowledgeable and gave me a choice of options and really listened to my requirements. He was very professional and explained everything very clearly and used the iPad to show me everything that I needed to know and more. When I collected my new car my Dad came along and he was also very impressed by the service I received. I am delighted with my new car and I have already recommended Pulman and Alan Francis specifically, to a couple of my friends. Excellent service, I was very impressed. Thank you.