Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

763 Reviews

DURHAM SHOWROOM - What did you particularly like when buying your new vehicle? I have been a customer of Pulman for several years and was warmly welcomed on arrival. The team know our names and greeted us personally and warmly. I had specific queries about a number of ideas I had in my mind for a new car and these were answered fully and efficiently. The attention to detail and the personal service you receive at Pulman is exceptional and it's why both myself and my partner are returning customers.

DURHAM SHOWROOM - Dave and I are totally satisfied with our recent experience with Pullmans Durham. We found Malcolm Galston most helpful, courteous and friendly and I am really happy with my new car. Be assured you will get top marks in any questionnaire. Many thanks.