Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

763 Reviews

SUNDERLAND BRANCH - Everything was excellent. From walking into the showroom to driving my new car away. Mike the salesman was very very helpful and very easy to deal with. Ten out of ten. Very professional. The best car dealership I have ever dealt with by far. I will be taking my new car back for future services no problem. Thanks very much for the great professional experience and for the great car. A very satisfied customer.

DURHAM SHOWROOM - Went to buy a Polo & came away with a Golf! I would like to thank you Chris Taylor very much for helping me end up with a car that I like and suits me very well. Many thanks also to your team colleagues Claire and Andrew for their assistance. Since collecting it last week I've been getting used to it (no handbrake!) and enjoying the heated seats/steering wheel on the cold mornings - most indulgent. Best wishes and thank you once again.