Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Sunderland - I have never felt "at home" like I do in this garage. The staff are all so pleasant and welcoming. The process of getting a service runs very smoothly and the car is returned sparkling clean. I always stop and have a chat with the salesman who sold me the car who is very friendly. I will definitely buy my next car here and continue to use it for servicing. The Golf is a very good car but the exceptional service and friendly, relaxed atmosphere is down to the staff.