Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - What did you particularly like when buying your new vehicle?.... We found the staff very welcoming, especially as we had not visited the garage for many years. We were greeted and asked how we could be helped immediately, directed to the necessary area, shown the cars we wanted to look at and introduced to a person who could assist us, Dean Wymer. Our needs were taken on board and we were advised on how they could be met. We were informed throughout of the progress of our purchase, delivery and collection of the car.