Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - What was it about the service experience at the Retailer that made you extremely satisfied?... Very good service of repair to the wing mirror. Also, staff completed a winter safety check and washed the car all to my satisfaction. Courtesy coffee and roll was much appreciated. Staff are professional and treat customers with courtesy and consideration
DURHAM SHOWROOM - What was it about the service experience at the Retailer that made you extremely satisfied?... Polite service from all concerned, I was kept informed when additional work was needed to my car and provided with a courtesy car when parts were unavailable until the next day. Garage provided breakfast and refreshments while we waited.