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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

832 Reviews

Pulman Volkswagen Durham, New Car sales - Everything ran so smoothly with no worries whatsoever Excellent advice and help. The staff member we dealt with Mick Stones, always goes out of his way to assist with our requests Kept up to date with progress on delivery The experience we have had with the Company is always a compliment to the Company From calling into the sale room and leaving with the vehicle we received a first class service

Pulman Volkswagen Durham, New Car sales - Constantly in touch supporting us through the process every step of the way. The salesman Neil Burnham took the pressure off by giving us all the necessary informance and guidance needed. Information was informative purposeful and met out specifications of what we were looking for in a new car. Neil was very client centered and listened to specifications. Seamless service from start to finish. Very professional and constantly kept me updated throughout the process.