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Delivering a fantastic customer experience

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7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

763 Reviews

DURHAM SHOWROOM - What did you particularly like when buying your new vehicle?... Easy and friendly staff, good communications and all as I have come to expect from Jamie and Pulman.

DURHAM SHOWROOM - What did you particularly like when buying your new vehicle?... Originally I visited Pulman with a friend as she was looking for a car and then I ended up speaking to an agent there and was introduced to Mark Stafford. I was in a little bit of a situation with my previous finance and I told Mark about it and he helped me out massively. I thought I was going to be stuck in the finance and have a huge bill to pay but Mark helped me and that wasn't the case. I also love my car, it's beautiful to drive. I'm glad I visited Pulman's