Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

763 Reviews

DURHAM SHOWROOM - The salesman I dealt with throughout the process, Jak Gundry, was extremely helpful. As this was my first time buying a car, he explained every last detail to me and all options were discussed in great depth. Jak made me feel extremely welcomed and I would 100% recommend his service to friends and family.

DURHAM SHOWROOM - That I felt welcomed and valued by Mark Stafford from the initial onset of my sales enquiry. He listened to me and helped me chose the right car to meet my needs. He continually kept me updated throughout the stages of the transaction and the personal touches from a video link update and an email on the vehicle status to how the car was covered and ready to go home, were all such lovely things that aided a personalised sale