Take a look at our brand new Volkswagen Website (Beta)


Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

832 Reviews

SUNDERLAND BRANCH - What was it about the experience that made you extremely satisfied? Friendly service, knowledgeable about the vehicles, plus I had telephoned prior to attending to enquire about the vehicle I was interested in. They made me interested in visiting to see the vehicle.

DURHAM SHOWROOM - What was it about the experience that made you extremely satisfied?... The sales representative Mick Stones, extremely welcoming, informative, friendly and assisted us tremendously in our final selection. He also fully explained the purchase procedure and indeed came in very early on collection day in order we could collect the car to make an unexpected appointment that day. I should also like to mention that every other Pullman employee spoke to us on the day of purchase asking if we were fine and making us welcome, an after purchase call by Mike to ensure all was fine with the vehicle was much appreciated