Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - What did you particularly like when buying your new vehicle?... The excellent care given by the salesman, who made choosing and purchasing the car a relatively stress free experience. Having bought a number of vehicles over the years I have always found buying a new car a stressful experience. Due to the excellent attitude and care of the salesman, Alan Francis, this time buying a car was a rather pleasant, stress-free experience.
DURHAM SHOWROOM - What did you particularly like when buying your new vehicle?... Malcolm Galston was the perfect salesman. He tailored the selling of the car to our needs explaining everything with the right degree of information allowing us time to consider the options and make an informed decision without any pressure.