Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

763 Reviews

DURHAM SHOWROOM - From the day I walked into the showroom with my Mam and Dad to when I drove my new car home, I have been so impressed by the professional, friendly and helpful service received, not only from Scott but all staff too. I can't fault the experience and would definitely recommend this garage to friends and family in the future

DURHAM SHOWROOM - Please be assured I was fully welcomed at all times of contact with yourselves at Durham Pullman. I felt wholly supported to make the right decision for myself throughout choosing a car with Mark. He readily kept me updated and the personal touches were a lovely surprise. I would definitely recommend yourselves to my family and friends etc. Thank you for the assurances that I can contact yourselves if needed, having previously always had work lease cars this is of comfort.