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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

832 Reviews

Pulman Volkswagen Sunderland, New Car Sales - As Paul souter was the best, he explained everything I needed, and he looked after me. Paul worked around what I could afford, and he made it happen. Paul could not do anymore for me, as he sported my car out straight away Thank you! Excellent Paul kept me Informed about every thing xxx i hope u let Paul no what i have said about him xx

Pulman Volkswagen Sunderland, New Car Sales - Pulman At Sunderland did not have the spec & colour car I wanted but they sourced it from elsewhere and kept me up to date with the progress All my questions were answered and the advise I was given was instant Once again the salesman Michael was most helpful and I will definitely recommend Pulman to friends & family The salesman definitely took responsibility for my experience in fact I would say he put 110% effort into looking after me Micheal Mountford the salesman was very welcoming when I first entered the show room he was knowledgable helpful and friendly and gave me all the information I asked for without hesitation