Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - That I felt welcomed and valued by Mark Stafford from the initial onset of my sales enquiry. He listened to me and helped me chose the right car to meet my needs. He continually kept me updated throughout the stages of the transaction and the personal touches from a video link update and an email on the vehicle status to how the car was covered and ready to go home, were all such lovely things that aided a personalised sale
DURHAM SHOWROOM - The whole process was easy and not fraught like I have experienced elsewhere. I was always considered seriously about what I wanted and how much I could afford to spend. The right car was sourced to me by your salesman Scott Jenkins and arrangements were made to suit my every need.