Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - I appreciated the honesty and understanding of Jak Grundry, the salesman, throughout the sale. I also liked the small touches like use of the iPad, the video of the vehicle when it arrived, the car being undercover and revealed when we collected it, and the regular updates as it was shipped into the branch.
DURHAM SHOWROOM - The salesman, JAC GRUNDEY, was very helpful in every aspect of the purchase, all my questions were answered in a very professional manner, nothing was too difficult. He sent me small video clips of the car arriving and in the service area being prepared for my collection. I was very pleased with the purchase and staff. Well done,keep up the good work.