Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - We are delighted with the car and we have to say that the purchasing experience and service that we received from Chris Taylor was brilliant. Through the whole process Chris was highly knowledgeable, kept us well informed, and made this a very pleasurable experience. The small touches of everyone knowing who we were, and the disciplined organisation around appointments, down to the chap welcoming us and showing us to a parking space when we arrived, was nice and very effective. This is the second car that we’ve bought from Pullman and on both occasions the service was first class. I can’t think of anything that would make the service better and I wish you lots of success for the future.