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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

832 Reviews

DURHAM SHOWROOM - I am very pleased with my new car. I think the video of it is a really good idea,it just reminds me of points Malcolm made as there is a lot of information to take in at the time. Malcolm gave me some useful tips from his wealth of knowledge about the vehicle which both my husband and I appreciated.

DURHAM SHOWROOM - This was the second car (4th Golf) we had bought from Pulman and as the first time we were very impressed. Mark was most helpful and extremely knowledgable and we felt he went the extra mile especially organising for the alloy wheel to be repaired. Whenever I visit Pulman all of the staff are friendly and courteous and a cup of coffee is always a treat while you wait. We would definitely choose Pulman in the future and wouldn't hesitate to recommend you (I already have).