Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
DURHAM SHOWROOM - I would like to thank Scott for his professional attitude with me. He was very pleasant, knowledgeable and helpful giving me options to consider that I had not been aware of. He was patient and not at all pushy, something that I have valued, giving me the space and time to make my decision over the car - which I am incredibly happy about although still getting my head around no hand brake! I would also like to make you aware that it was because of my nephew Thomas Rutherford that I came to the showroom in the first place. His confidence in your company and Volkswagen made me consider the car as an option for my replacement, he now has a number of his family owning a Volkswagen. I am more than happy to suggest your showroom to my colleagues who are often changing their cars because of the miles we do in our profession. Thank you again for a pleasant experience with Pulman Volkswagen.