Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Sunderland, Aftersales Department - I arranged for my car to be picked up from my home, for a winter check up at a time convenient to me. My car was also given a complete free service, a report for which was emailed to me and a written one also provided when the car was returned later that day. This also included being washed and valeted. This service is value for money, I haven't had the hassle of getting my car ready for winter.
Pulman Volkswagen Durham, New Car Sales - I was kept informed at every stage and the car arrived earlier than expected and I was given several dates times to choose to collect No complaints at all everything’s perfect Was given every opportunity to drive and inspect cars before making a decision informed at every stage and contacted to make sure all was ok