Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
What did you particularly like when buying your new vehicle? ..................I really felt at ease. I was going through quite a stressful time as my car had just been written off and Steve Young, made everything so easy for me. I didn't feel pressured to buy the car. The deal was amazing and the service too, so I made the purchase. I often shop about for a car and always go back to Pulman, Sunderland, for their service. Car was picked up on 26/03/16 (the survey wouldn't let me enter the date) at the time we arranged. I always feel like their only customer as they don't try to rush everything. This is the third Volkswagen up! I've had and I'm very happy with it.