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Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Durham, New Vehicle - Very well organised. This is the 3rd car we’re bought from the Pullman group and each time your staff have been excellent. A big thank you to Dean, who was very patient with us. He took his time to go through the whole process and only too happy to help us at each stage. Very polite and welcoming.
Pulman Volkswagen Sunderland, New Car - Everything was done on time and I was updated with every process by Paul. I got my car from the sunderland branch and the customer service from Paul Souter was excellent. I received regular email updates from Paul and also videos of my car once it arrived which was a great touch to buying a car. I would like to thank Paul very much for helping me have a great experience of purchasing my first car. He is a credit to Volkswagen. I am very satisfied as the whole experience was seamless