Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Sunderland, Approved Used Vehicle - I originally wanted a grey colour so my advisor checked to see if any in this colour (within my price range - were soon to become available or in stock) - due to this not being available I decided on a different colour, but appreciated that the effort was put in to try satisfy my original criteria. Communication was very good, I was constantly kept in the loop with Paul my advisor and he helped sort the deal we received, very very quickly and efficiently.
Pulman Volkswagen Durham, Approved Used Vehicle - Very easy to understand the process and always returned emails. Very speedy delivery and organisation . Couldn’t ask for more. We returned to Pullman’s as this is the 4th car we have now bought as your salesman Mick Stones has always looked after us really well and given us the exact car we have always wanted . First class service and customer care . A very professional and fair garage that I would always recommend. Thank you