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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

763 Reviews

Pulman Volkswagen Durham, Approved used car - very knowledgeable sales staff. Craig helped me by arranging various test drives explaining fully each cars performance and character. Craig has an excellent customer care and service manner. He gets to know what his customer wants and then will try to get the best fit without trying to deviate away from what they want. He listens and then delivers

Pulman Volkswagen Durham, Approved used car - My husband took me to Pulman, Durham on the 5th August (my birthday) to view the Vw we purchased, much to my disappointment as ypu can appreciate as it was my birthday. The salesman we deal with was very patient as I wasn't at this point in the best of moods. I can honestly say it was a quick and painless sale and we are both in love with the car! My husband had alot of grovalling to do! Salesman Mark Stafford was very knowledgeable and took his time in explaining all of the extras the car had fitted