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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

832 Reviews

Pulman Volkswagen Durham, Approved Used Car - We were very pleased with Mike Stones knowledge and professionalism. More efficient and precise they could not have been. All questions answered in full and in detail. We both thought an automatic was what we should have, and we were given invaluable insight and left to consider which to buy We are delighted with our purchase. Let us know when you have an half price offer! Yes we knew who we were dealing with and yes they spoke to us personally We have purchased from Pullman before and are likely to do so again Our first golf was from Benfield and there is no comparison.

Pulman Volkswagen Durham, Approved Used Vehicle - Right from the first time of meeting, I trusted Chris due to his knowledge but felt he was very honest too. Chris was very efficient and any queries I had were quickly dealt with. Everything was covered in a calm, easy manner by the retailer. All my needs were satisfied in an efficient but empathetic way. Couldn't fault the communication - from emails to telephone calls - perfect!