Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Durham, New Vehicle - The test drive car was fully, prepared and was the model I was interested in. The collection of the new car was perfect and a most enjoyable experience. The different models specifications were explained fully and suggestions were made on my chosen requirements. Laura was very patient and answered all my questions and queries. Everyone made me feel valued. Everyone of the staff I came in contact with were friendly and made sure I was directed to the right person.
Pulman Volkswagen Durham, New Vehicle - Received details of the car by email when considering the purchase. Well conducted Test drive and once decision made to purchase, fully informed of all the options and details. Kept up to date on the progress, including a Video of the new vehicle. Fully explained handover. Great experience. Great Service from Sales & Chris Taylor.