Delivering a fantastic customer experience

Latest Feedback

Steven Harris
Pulman Volkswagen Durham, Approved Used Vehicle -Very well looked after and made to feel comfortable. Excellent communication and great service Chris Taylor who dealt with me had great knowledge and explained in great detail about the car. He is a credit to Durham Volkswagen Would highly recommend Durham Volkswagen to anyone
Katherine Ibinson
Pulman Volkswagen Durham, New Vehicle - Paperwork all in order and worked out suitable days and times for me to pick up the vehicle. Chris Taylor Went through models and prices and helped me pick the right model and monthly payments for me. It was great to be able to take a car out on a test drive. I even got options to personalise the car with wing mirror colours and alloys like a similar one I had seen online. Professional approach was taken and friendly.
Alexander Watson
Pulman Volkswagen Durham, New Vehicle - When I am rating the sales service as 5 Star do I need say anything further. The Sales person was Dean Wyner. The sales section were excellent. very satisfied the service was first class
Michelle Hind
Pulman Volkswagen Durham, New Vehicle - James was excellent, simple no fuss. James was very clear and direct without all the dibble that comes out of salesmen. Again james dealt with everything. James just included me in everything and went above and beyond to make things as simple as he could. Don't necessarily think it's Pullman however it was the individual whom in my case was James With dignity and respect at all time
Victoria Taylor
Pulman Volkswagen Sunderland, New Vehicle - Staff were extremely helpful and Stephen spent a lot of time with me deciding on the right car and the right deal. I like that it was the same person who dealt with me for the whole process. Excellent service. Very friendly and helpful, quick responses to emails

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