What was it about the experience that made you extremely satisfied? .............Pleasant, helpful, friendly service.
Miss Hazey Wareham
What was it about the experience that made you extremely satisfied?................ Amazing customer service from start to finish, the adviser, Steve Young, was exceptional and went above and beyond with his service and manner.
Mr David Brown
What did you particularly like when buying your new vehicle? ..............Kept informed of progress, salesman approachable and welcoming
Miss Melissa Horsley
What did you particularly like when buying your new vehicle? ..................I really felt at ease. I was going through quite a stressful time as my car had just been written off and Steve Young, made everything so easy for me. I didn't feel pressured to buy the car. The deal was amazing and the service too, so I made the purchase. I often shop about for a car and always go back to Pulman, Sunderland, for their service. Car was picked up on 26/03/16 (the survey wouldn't let me enter the date) at the time we arranged. I always feel like their only customer as they don't try to rush everything. This is the third Volkswagen up! I've had and I'm very happy with it.
Mrs Christine Foster
What did you particularly like when buying your new vehicle?............. Knowledge of salesperson and no pressure Chris Herman was very polite, I felt comfortable.