Is there anything Pulman VW could do to improve?.....
No, I am extremely happy with the service I always receive from VW Sunderland. Over the years myself and my husband have purchased several cars from this dealership. The main reason for this is excellent customer service from the salesman, Steven Young in particular. I never feel pressurised into a purchase and Steven is always helpful, polite and very customer focused. Well done VW!!
Is there anything Pulman VW Sunderland could have done to improve? .....NO. EVERYTHING WAS PERFECT AND EXCEEDED MY EXPECTATIONS. THE BEST NEW CAR PURCHASE WE HAVE EVER EXPERIENCED AND WE HAVE PURCHASED 13 BRAND NEW CARS IN OUR LIFETIME FROM VOLVO AND TOYOTA.THIS IS OUR FIRST VW PURCHASE BUT WON'T BE OUR LAST.
Is there anything Pulman VW could have done better.....
Nothing! The whole experience was fantastic. I could not of asked for better customer service. I will definitley recommend anyone looking for a new car to visit Pulman in Sunderland. The whole experience felt really personalised and special.
Mr Patrick Lenagh
What was it about the experience that made you extremely satisfied?........... Quick, easy, comfortable, personal service.
Is there anything Pulman could Improve.?...... Not a thing. I was very impressed with the extremely efficient and courteous service provided the Sunderland team, particularly Steve Young who was exemplary.