The friendliness of the sales person, the fact that the experience was indeed stress free, everything happened in a timely fashion (which is very important because I am a very busy person) and that all my questions have been answered to with patience (even the silly ones!); overall a very nice experience and the car is a beauty!
Mrs Janice Duncan - Pulman Volkswagen Sunderland
The friendly, professional customer service. They explained all the features of the car and about the finance. They took lots of time to explain everything.
There was no pressure from the salesman when we first visited to make enquires about the car we wanted to buy. He was very helpful without being pushy. He was very approachable and easy to talk to, giving the level of detail I required.
Mrs Dobbing - Pulman Volkswagen Sunderland
I liked the excellent staff. They did not try and steam roller me into a car they wanted shot of. I have bought several cars from this garage and I highly rate the staff. They are friendly and professional as well as knowledgeable. Credit where credit is due!