Delivering a fantastic customer experience

Latest Feedback

Miss L Richardson - Pulman Volkswagen Sunderland
I was always kept in the loop with what was going on with the car, receiving personalised video updates from my salesman Steve Young. It made the experience more exciting being able to see behind the scenes, for example when my car was delivered to the branch.
Miss Joanna Hay - Pulman Volkswagen Sunderland
Friendly and made very welcome. Looked at all possibilities to make it possible to purchase new vehicle. Contacted as required to keep me informed, but not excessively. Easy to contact as contact details made very clear.
Mrs. Lesley Richardson - Pulman Volkswagen Sunderland
Welcome and hospitality at garage by all staff plus friendly attitude, professionalism and knowledge of salesman.
Mrs Emma Wakefield - Pulman Volkswagen Sunderland
The whole experience of getting a new car. Receiving the updates of my car and it been hidden and unrelieved in front of me. Excellent costumer service with fabulous knowledge of all cars.
Mr P Jobling - Pulman Volkswagen Sunderland
The salesperson, Steve Young, was amazing. What a guy. Pulman should be very happy to have such a great member of staff on the team.

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