Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Pulman Volkswagen Durham, Approved Used Vehicle - Very respectful and customer focused. Excellent organisation and communication. Salesman offered advice based upon my brief. All aspects were considered and offered, ie test drive, view car details, etc. Very good experience and would recommend Pulman.
Pulman Volkswagen Sunderland, Approved Used Vehicle - Everything organised perfectly despite not being in the city. I was constantly kept up to date throughout the process. Offered numerous different deals, made sure was not pressured. All communications were excellent from telephone conversations, emails and coming to pick the car up. Overall great experience, look forward to dealing with sales team again in the future!