Pulman Delivering a fantastic customer experience
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.
DURHAM SHOWROOM - Please be assured I was fully welcomed at all times of contact with yourselves at Durham Pullman. I felt wholly supported to make the right decision for myself throughout choosing a car with Mark. He readily kept me updated and the personal touches were a lovely surprise. I would definitely recommend yourselves to my family and friends etc. Thank you for the assurances that I can contact yourselves if needed, having previously always had work lease cars this is of comfort.
Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!