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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

753 Reviews

DURHAM SHOWROOM - I was very pleased with the customer service of Jak Gundry, he was very helpful and informative.

DURHAM SHOWROOM - We are delighted with the car and we have to say that the purchasing experience and service that we received from Chris Taylor was brilliant. Through the whole process Chris was highly knowledgeable, kept us well informed, and made this a very pleasurable experience. The small touches of everyone knowing who we were, and the disciplined organisation around appointments, down to the chap welcoming us and showing us to a parking space when we arrived, was nice and very effective. This is the second car that we’ve bought from Pullman and on both occasions the service was first class. I can’t think of anything that would make the service better and I wish you lots of success for the future.