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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

753 Reviews

DURHAM SHOWROOM - I'm very happy with the vehicle and must say that I thought Mick was fantastic in his approach and delivery. I'll definitely be recommending the service and putting forward Mick's name too.

DURHAM SHOWROOM - I was more than pleased with the way my purchase went, It was a pleasure to be looked after by Jak, nothing was to much trouble which made the sale less stressful, all my questions were answered by Jak with total professionalism and by some one who new the details/spec of the car which I was about to buy. Jak, like yourself informed me that if I had any problems/question not to hesitate and call in or just give him a ring. I would like to finish by saying well done and I look forward to calling in for the odd coffee with my new car.