Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!
Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.
What was it about the experience that made you extremely satisfied?...... The salesperson was very helpful and friendly. With being female I sometimes feel slightly intimidated by car salespersons but here there was none of that feeling and I was very comfortable with the whole process and the information provided I knew exactly what was going on.
What did you particularly like when buying your new vehicle?............ Steve was very helpful and answered all questions that we had. We weren't forced into buying a car, which is great as sometimes, at other dealerships, salesmen can be very forward in getting sales. Communication was fantastic, keeping us up to date with calls, texts and emails. Personal videos were also a nice touch. Overall, Steve is a credit to your company and I would have no doubts dealing with him again.