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Delivering a fantastic customer experience

Google Reviews

7 Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

2nd car I got from Barry Dawson last wednesday. He is a legend of a man (im not presumming his pronoun of course). He want above and and beyond for me. Give the man more money........now.

Superb customers service with free Coffee, WiFi and soft drinks fast efficent servicing highly recommend

Excellent service.

Pulman Reviews

753 Reviews

Pulman Volkswagen Durham, Approved Used Vehicle -Very well looked after and made to feel comfortable. Excellent communication and great service Chris Taylor who dealt with me had great knowledge and explained in great detail about the car. He is a credit to Durham Volkswagen Would highly recommend Durham Volkswagen to anyone

Pulman Volkswagen Durham, New Vehicle - Paperwork all in order and worked out suitable days and times for me to pick up the vehicle. Chris Taylor Went through models and prices and helped me pick the right model and monthly payments for me. It was great to be able to take a car out on a test drive. I even got options to personalise the car with wing mirror colours and alloys like a similar one I had seen online. Professional approach was taken and friendly.