Delivering a fantastic customer experience

Latest Feedback

David Jones
Pulman Volkswagen Sunderland, New Vehicle - Love dealing with Barry at Pulman, he always gets the deal for me, this is the 3rd VW car i have bought from him at Pulman in the last 4 years pleasure
Joe Gunnion
Pulman Volkswagen Durham, New Vehicle - Everything went very smoothly, from the initial test drive day all the way up to collecting the car. James provided a lot of information and was very clear about PCP and how everything works. While negotiating about the car James was very fair and seemed to try his best to get things to a point that suited my needs, like the car and the price ect The whole process was very enjoyable. We were seated in the cafe and offered drinks. Extremely satisfied, James treat myself and my girlfriend very well, offering drinks ect, providing advice.
David Clasper
Pulman Volkswagen Durham, New Vehicle - All appointments kept,coffee offered. Always a pleasure to deal with Pulman, so pleasant and professional. So long as vw make the right car I would buy it from Pulman. Can’t speak too highly of the service.. Pulman have given consistently great service for many years.. I have never had cause to grumble and have been delighted with the level of service given. Very professionally done . Malcom knows his cars and explains things well
Rebecca Hughes
Pulman Volkswagen Sunderland, New Vehicle - I felt like the whole experience from start to end was very organised Very happy with whole thing. Steve covered everything and I couldn’t fault his service at all All explained very well. Very respectful.
Daniel Parker
Pulman Volkswagen Durham, New Vehicle - Organised efficiently and quickly. Excellent service great advice. Kept informed through out all the stages from placing order up until car was at the retailer. Excellent. Overall excellent service.

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