Pulman Volkswagen Durham - What was it about the experience that made you extremely satisfied?... Knowledgeable and friendly staff, especially Mark Stafford
Mrs Vicky Anderson
Pulman Volkswagen Durham - What was it about the experience that made you extremely satisfied?... Dean was very polite, pleasant and extremely helpful throughout the transaction
Mr Alan Johnston
Pulman Volkswagen Durham - What did you particularly like when buying your new vehicle?... I appreciated the interaction with the salesperson Alan Franics and the subsequent frequent contact once the sale had been agreed. I was also particularly impressed with the personal level of contact, the whole environment in which the transaction took place, the ambiance and atmosphere of the sale room, all of which added to the whole car buying experience. I would certainly think about returning to Pullman if I was ever in the fortunate position of being able to buy a new or even used Volkswagen again.
Pulman Volkswagen Durham - What did you particularly like when buying your new vehicle?... I didn't initially attend the golden ticket event intending to buy a new car but that is exactly what did happen. I found the process from start to finish was smooth and straightforward with more than adequate time and assistance given by Scott, the salesperson, in helping me to consider all the issues and to make the decision to purchase a new Golf. At no time did I feel that I was being pressured into purchasing the car, which allowed me to make the decision to purchase in my own time. This undoubtedly was the best part of the process
Mr Teddy Prentice
Pulman Volkswagen Durham - What did you particularly like when buying your new vehicle?... The salesman Jamie did not pressurise me but was very clear and open with the new car specification and any extra that I was considering. The trade-in price of my existing vehicle was clearly explained together with what was included in the new vehicle price. It was left entirely to me whether I wished to proceed with the purchase.