Delivering a fantastic customer experience

Latest Feedback

Mr David Renolds
DURHAM SHOWROOM - The sales environment was great. Being known and recognised every visit. Availability of a test drive and ability to compare models. Chris' personal approach to the sale and knowledge and experience of the models. Expectations well managed. Communications leading up to handover. Quality and dedication to detail of handover.
Mr Derek Atkinson
DURHAM SHOWROOM - The Professionalism and friendliness of the salesperson , Mark Stafford was excellent .
Mr Stephen Metcalf
DURHAM SHOWROOM - The friendliness and honesty of the salesman. On the two occasions I visited, to order and then collect my vehicle, I was made to feel welcome.
Mrs Louise Smith
DURHAM SHOWROOM - The salesman, Chris Taylor, was excellent. He found me my perfect car, not for the first time either. They are obviously doing something right, this is my fifth Golf from Pulman Durham
Miss Emilia Simpson
DURHAM SHOWROOM - Mark Stafford was fantastic! I rang him and told him what I wanted and he found just that, explained all the options and deals and got me a lovely car at a fantastic price, much better than the previous garages I had been to. He knew exactly what he was talking about and really delivered with the car I have and has excellent customer service. I am over the moon and my Gran and my mam have also praised Mark for his work

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