Delivering a fantastic customer experience

Latest Feedback

Mr Michael Smith
DURHAM SHOWROOM - It was a very simple and straightforward process buying a car. Everything worked as it should.
Mr Guy Lawes
DURHAM SHOWROOM - I appreciated the honesty and understanding of Jak Grundry, the salesman, throughout the sale. I also liked the small touches like use of the iPad, the video of the vehicle when it arrived, the car being undercover and revealed when we collected it, and the regular updates as it was shipped into the branch.
Mr Brian Wilson
DURHAM SHOWROOM - The salesman, JAC GRUNDEY, was very helpful in every aspect of the purchase, all my questions were answered in a very professional manner, nothing was too difficult. He sent me small video clips of the car arriving and in the service area being prepared for my collection. I was very pleased with the purchase and staff. Well done,keep up the good work.
Mrs Christine Ward
DURHAM SHOWROOM - No pushy salesmen or made to feel inferior due to my lack of knowledge regarding the technical side of vehicles, this had been my experience at other showrooms.
Miss Rebecca Taylor
DURHAM SHOWROOM - Chris Taylor was friendly and explained everything in detail. The handover felt special as there was a plate with my name on it and the car was 'wrapped up' like a present. It felt like Christmas!

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